SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Chicbags Boutique (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chicbags.boutique
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this! I think it's going to be perfect for the purpose I bought it for!
a decent quality for the price
The store offers cheap Canvas Laptop Sleeve Bag online. Really glad I places an order
Great processing time, no complaints! Highly recommended!!
well costs every single cent i paid. fine and cool
thanks, is amazing!
Highly recommend this ! + reliable store!!
the seller probably asks the lowest price for Canvas Laptop Sleeve Bag ever. that's something! thanks for the service
For my budget, Canvas Laptop Sleeve Bag is the perfect solution. This shop rocks!
For a brand new Canvas Laptop Sleeve Bag the price is really modest. Surely recommend
It is most likely the cheapest Canvas Laptop Sleeve Bag online out of all the options I've looked up. Thanks to the store owner
That's such a cheap Canvas Laptop Sleeve Bag! Glad to find it online
The option of free shipping is everything. Amazing customer service. exactly as described.
Delivered in good condition. Beautiful color!
Excellent product! Roomy and beautiful!
Thank you! Received exactly as in the description.
That's a brand new Canvas Laptop Sleeve Bag, and the quality is more than high
A low cost Canvas Laptop Sleeve Bag is a perfect purchase. I am glad I managed to find such a good value for money
I am really thankful to the store for setting such a good price for
Best webstore ever! happy with my purchase
Matches the description in full. Gonna order another one soon
matches description. Made of fine material. Price is not bad.
Though I've hardly had this thing for 3 days a couple of weeks I'm quite happy with it. This was an excellent bargain. I ordered it for my my friend's b-day. We were both inspired with the quality of theitem. The order actually came quickly and I was quite pleased. Canvas Laptop Sleeve Bag way outstripped my hopes. I would strongly recommend this thing. fancy it so much I am already planning to purchase more.
was packed carefully. loved it
This was a really beneficial purchase. Thanks to the webstore owner!